Clay Shirkey on Information Overload as a Filter Problem

February 19, 2010 at 4:30 pm | Posted in Attention Management, email, Information Work | 6 Comments

Jacob Ukelson of Actionbase recently had some good comments on my posting “Information Overload as Evolutionary Maladaptation“:

Clay Shirky’s take on it is that the information overload problem (at least as it pertains to email) is an email filtering problem, not an information overload problem. His video can be seen here:

http://www.boingboing.net/2010/01/31/clay-shirky-on-infor.html

I hadn’t seen that video before, so I watched it and think it’s very good. In particular, the parts that stuck with me from Clay’s presentation were:

We’ve lost our filter for quality. It used to be book publishers. Not anymore. So how will we now design the filters (rather than thinking about how to control the flow of content from the source)?
Solutions are temporary and need to be continually adapted
He applied a great quote to information overload. It’s from Yitzak Rabin: “If you have the same problem for a long time, maybe it’s not a problem – it’s a fact.”
When you think about information overload, think instead about what changed – where the filter broke

I think he’s half right with his thesis. Defining information overload as a filter issue captures half the problem according to my Enterprise Attention Management model. It captures the “pushing information back” (attention shielding) part, but not the “pulling information forward” part. Unless he means the filter is applied in both directions, which didn’t come out in this speech.

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It’s a great keynote, but I differ with the conclusion that there’s no Information Overload problem, only filter failure. There is both, and the former is far wider than the second can explain. I believe Mr. Shirky’s definition of IO (“more info gets published than a person can read in a lifetime”) is not the one of interest to knowledge workers, nor to enterprises.

I analyze this in more detail at http://bit.ly/bDUDuB .

Comment by Nathan Zeldes— May 19, 2010 #

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Very good points and I love your posting. In fact so much, I’ll do a referencing post here.

Comment by Craig Roth— May 24, 2010 #

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Pingback by Information overload: it’s not just filter failure | I is for….— October 10, 2010 #

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jo kezdet

Comment by PienTeatt— March 11, 2011 #

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i agree with nathan. There are so many information being blasted in the internet today that it is difficult for readers to know what is truth and what is pure garbage. Come to think of it, the competition sometimes got unruly and dirty tricks are being practice.

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