I posted previously on Clay Shirkey’s assertion that there is no information overload, just filter failure. I pointed out that filtering is only half of the attention management picture (pulling information forward is the other part).
But Nathan Zeldes did a much more detailed rebuttal – and more insightful I’d say. It’s called Yes it IS Information Overload, Clay Shirky, not only Filter Failure:
The Black Death was caused by flea-carrying rats; yet no one would say “It wasn’t a terrible plague, it was a pest-control failure”. It was a very real plague caused by failure to kill the rats; and Information Overload is a very real problem caused (in part) by Filter Failure.
It is not that there’s a lot of information; it is that there’s a lot more information that we are expected to read than we have time to read it in … And this is why Email Overload is a problem and RSS feed overload is much less so: there is an expectation (express or implied) that you must go through all the mail in your Inbox; there is no such expectation for an RSS reader.
Did you notice that Google added twitch-level sync co-authoring, a drawing tool, rulers, and other features to Google Docs? Along with new functionality, they also unleashed a strange new process for rolling out versions. For more, see my blog entry at:
Yeah, this blog has looked a bit empty lately. I know you’re thinking “Doesn’t Craig still have thoughts on attention management, collaboration, content management, information work, SharePoint, and portals?” (yes, I just read that from my category cloud).
Of course I do! But I’m posting those thoughts elsewhere. As you may know, Burton Group was acquired by Gartner and they want us blogging on the Gartner Blog Network. Now my brilliant insights (and the other 99% of my postings!) will be showing up there exclusively.
I’ll keep this blog open to share broader thoughts on non-IT issues such as collaboration or governance in general, gaming, and book reviews. I’ve enjoyed my interactions with you all and look forward to continuing them on GBN! You can get to them by pointing your bookmarks or RSS reader settings to: