The Deadly Sins of Communication and Collaboration

November 14, 2006 at 9:37 am | Posted in Attention Management | Leave a comment

As technology industry analysts, we tend to look first to technology to solve problems.  Usually, however, technology simply reflects our own weaknesses. In trying to write a summary of the root problems that drive the need for Attention Management, I found myself thinking back – way back – to the 6th century and the Seven Deadly Sins. They demonstrate that the inherent faults with humanity drive many technology adoption and usage problems, and Attention Management is certainly no exception.

As long as humans are flawed, their sins of greed (spammers), pride (an unwavering belief from senders that their message is of the utmost importance to everyone on the email list), gluttony (subscribing to too many feeds, newsletters, reports, and e-mail lists), and sloth (letting inboxes pile up until they get out of control, choosing communication channels by expediency rather than efficiency) will continue to infect the way we use technologies to communicate and collaborate.

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